![]() ![]() Multi-Factor Authentication (MFA) device to contact support for help. If you don't receive a call from AWS, choose Sign in to sign in Type one of your recovery codes, then click Verify. Verify your primary contact phone number, choose Call me now.Īnswer the call from AWS and, when prompted, enter the 6-digit number from the AWS Under Having problems, click Use a recovery code or request a reset. If your authenticator app only supports importing keys via QR codes, generate a QR code using any online tool, using the secret key as the input to the generator. If you don't see the email in your account, check your spam folder, or return to yourĪfter you verify your email address, you can continue authenticating your account. This app icon looks like a grey 'G' on a black background that you can find on one of your Home screens, in the app drawer, or by searching. If you do have your secret key saved, simply import that key into your authenticator app (like Google Authenticator or Standard Notes Authenticator). To authenticate your account by verifying the email address, choose SendĬheck the email that is associated with your AWS account for a message fromĪmazon Web Services Follow the directions in the email. Section, choose Sign in using alternative factors. In the Sign In Using Alternative Factors of Authentication Tap ADD ACCOUNT in the authenticator app. If required, type your password again and choose Sign On a device: Tap Enter a setup key and enter the Manual Entry Key. Verify your account email address and primary contact phone number, contact AWS Support to deactivate your MFA If you can't use alternative factors of authentication to You might see alternative text, such as Sign in usingįunctionality is the same. Not have access to an email and primary contact phone number, you must contact AWS Support. ForĪdditional instructions on updating the account contact information, see. User with Administrator access instead of the root user. If you need to update the primary contact phone number, you can sign in as an IAM Phone number registered with your account.īefore you use alternative factors of authentication to sign in as a root user, you must beĪble to access the email and primary contact phone number that are associated with yourĪccount. This means that if you can't sign in with your MFAĭevice, you can sign in by verifying your identity using the email and the primary contact If the root user only has one MFA device enabled, you can useĪlternative methods of authentication. If you have stored a sixteen-character secret key or a QR code you can restore 2FA codes by following these steps: 1. Registered to the same AWS account root user. If your AWS account root user multi-factor authentication (MFA)ĭevice is lost, damaged, or not working, you can sign in using another MFA device With your AWS account root user and IAM users. Depending on your answers, the account’s 2FA will be disabled immediately or the process will be subject to a manual review by Phemex.We recommend that you enable multiple MFA devices for your IAM users to ensure continuedĪccess to your account in case of lost or inaccessible MFA device.Ĭan register up to eight MFA devices of any combination of the currently supported MFA types Please follow the instructions carefully and answer the best you can.Ħ. If you lose your phone, you lose your codes, and you of course go to your backup authentication scheme that youve carefully put into place to regenerate those. The next page will ask you for additional information. Upon successful authentication, you’ll see an entry for. Retrieve the code and enter it in the current page.ĥ. To do that, you must log into your Google account, and then go to the Google 2FA site, where you’ll be prompted to log in once again. A verification code will be sent to your email. You will be forwarded to the Reset Google Authenticator Page. You can instead select the Security option in the left-side menu, and then click on Reset within the Google Authenticator row.ģ. NOTE: If you are able to access your account page. 00:00 Intro 01:00 Recover Google/Gmail Code Using Gmail Account Settings 04:00 Recover Microsoft Account Code Using Microsoft Recovery Options Show more STOP Using Google Authenticator. If you are certain that you have lost your Secret Key, continue with a normal login process, and when promoted for the Authenticator code, click the Need to reset Google Authenticator? option. If you still have your Secret Key, you can follow the original process to re-bind your Google Authenticator with your Phemex account.Ģ. The Secret Key is shown when you bind your Google Authenticator for the first time. If you have 2FA enabled on your account and you can no longer log in because you lost access to Google Auntheticator, complete the following steps:ġ.
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